Last Updated: 14 January 2026
Privacy Policy for La Habra California Locksmith
This Privacy Policy describes how La Habra California Locksmith ("we," "us," or "our") collects, uses, and discloses your personal information when you use our emergency locksmith services, interact with our website, or contact us. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We collect various types of information to provide our emergency locksmith services effectively and to improve your experience. This information may include:
1.1 Personal Information You Provide Directly To Us:
* Contact Information: When you fill out a contact form on our website, call us for service, or send us an email, we may collect your name, email address, phone number, and service address (including street, city, state, and zip code). * Service Details: Information related to your locksmith service request, such as the type of lock problem (e.g., lockout, rekey, repair), vehicle make and model (for automotive locksmith services), specific details about your property, and any other information necessary to fulfill your request. * Payment Information: When you make a payment for our services, we may collect billing details. However, sensitive payment card information is processed securely by third-party payment processors, and La Habra California Locksmith does not directly store your full credit card details. * Communications: Records of your interactions with us, including phone call recordings (where permitted by law and with appropriate notice), emails, and messages.1.2 Information Collected Automatically (When You Visit Our Website):
* Usage Data: When you visit our website, we automatically collect certain information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on our site, and the dates/times of your visits. This helps us understand how our website is used and to improve its functionality. * Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more details, please see Section 4: Cookies and Tracking Technologies.2. How We Use Your Information
La Habra California Locksmith uses the information we collect for various purposes, primarily to provide and improve our emergency locksmith services:
* To Provide Services: To schedule, dispatch, and perform the requested emergency locksmith services at your specified location (e.g., car lockout assistance, residential rekeying, commercial lock repair). * Communication: To communicate with you regarding your service request, provide updates, send confirmations, and respond to your inquiries. * Billing and Payments: To process payments for services rendered and send invoices or receipts. * Service Improvement: To understand how our services are used, gather feedback, and continuously improve the quality and efficiency of our offerings. * Marketing (with consent): To send you promotional materials, special offers, or updates about our services if you have opted in to receive such communications. You can opt out at any time. * Legal Compliance and Safety: To comply with legal obligations, enforce our terms of service, protect our rights and property, and ensure the safety of our customers and staff.
3. How We Share Your Information
La Habra California Locksmith will not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
* Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and delivering our services (e.g., dispatch software providers, mapping services for technician navigation, payment processors, website analytics providers like Google Analytics). These providers are contractually obligated to protect your information and only use it for the purposes for which it was disclosed. * Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information. * Protection of Rights: To protect the rights, property, or safety of La Habra California Locksmith, our customers, or others, including enforcing our policies and agreements.
4. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience.
* What are Cookies? Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help the website remember information about your visit, like your preferences or what's in your shopping cart. * How We Use Cookies: * Essential Cookies: These are necessary for the website to function properly, enabling core functionality like navigation and access to secure areas. * Analytical/Performance Cookies: These cookies allow us to collect information about how visitors use our website (e.g., which pages are most popular, time spent on site). We use this data to improve our website's performance and user experience, often through services like Google Analytics. * Your Choices: Most web browsers automatically accept cookies, but you can typically modify your browser settings to decline cookies or alert you when a cookie is being sent. However, disabling cookies may affect the functionality of our website and services.
5. Data Security
La Habra California Locksmith takes reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement technical, administrative, and physical safeguards, including:
* Secure Systems: Using secure servers and encrypted connections for data transmission where appropriate. * Access Controls: Limiting access to your personal information to authorized employees and service providers who need it to perform their job functions. * Regular Review: Regularly reviewing our security practices to ensure they remain effective and up-to-date.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Privacy Rights (US State Privacy Laws)
Depending on your state of residence, you may have specific rights regarding your personal information under applicable US state privacy laws, such as the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). La Habra California Locksmith respects these rights and is committed to assisting you in exercising them.
Your rights may include: * Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the purposes for collecting or selling personal information, and the categories of third parties with whom we share personal information. * Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions. * Right to Correct: You have the right to request the correction of inaccurate personal information that we maintain about you. * Right to Opt-Out of Sale/Sharing: While La Habra California Locksmith does not sell your personal information in the traditional sense, you have the right to opt-out of the "sale" or "sharing" of your personal information (as defined by applicable law) for cross-context behavioral advertising. * Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information, if applicable to the type of data we collect, to only that which is necessary to perform our services. * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
How to Exercise Your Rights: To exercise any of these rights, please submit a verifiable consumer request to us by: * Email: info@lahabracalocksmith.com
Please clearly state the nature of your request and provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information or an authorized representative. We will respond to your request within the timeframes required by applicable law.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under 16 without verifiable parental consent, we will delete that information from our records.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
La Habra California Locksmith may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
La Habra California Locksmith * Address: 201 E La Habra Blvd, La Habra, CA 90631 * Email: info@lahabracalocksmith.com
